Frequently Asked Questions
Straightforward answers, in plain English, so you know exactly what you’re signing up for.
How does online therapy work in Pennsylvania?
We meet through a secure, HIPAA-compliant video platform. You log in from wherever you feel comfortable — your home, car, private office — anywhere you have privacy.
As long as you’re physically in Pennsylvania during the session, you’re good to go. No fancy equipment needed — just a device with a camera and decent Wi-Fi.
Many clients actually prefer telehealth because it reduces stress and makes showing up consistently much easier.
How do I know if you’re the right therapist for me?
You’re likely a great fit if:
- You’re ready to actively participate in your healing
- You want honest feedback delivered respectfully
- You appreciate directness with compassion
- You’re willing to examine your own patterns
- You want to change behaviors, not just talk about them
- You’ll actually use the tools we discuss
- You want a therapist who believes in your ability to grow
You’re probably not a good fit if:
- You need constant reassurance without taking action
- You want someone else to fix things for you
- You’re overly focused on diagnoses instead of growth
- You aren’t open to hearing different perspectives
- You want to vent without making changes
If we’re not a match, that’s okay. I’d rather be honest upfront than let you invest in something that won’t help you.
What can I expect in my first session?
The first session is all about clarity and fit — no pressure. We’ll talk about what’s bringing you to therapy, what you’ve tried before, what you want, and what you’re struggling with right now.
- Your goals and hopes
- Your background and current situation
- Patterns you’re noticing
- How I work and what to expect moving forward
You’ll get a quick sense of my style: compassionate, direct, nonjudgmental, and focused on helping you move forward.
If I’m not the right person for what you need, I’ll tell you honestly and help you find someone who is.
Is online therapy as effective as in-person?
Yes. Research shows telehealth therapy is just as effective as in-person for most concerns — including trauma, anxiety, and depression.
People often prefer it because it’s comfortable, private, and easier to fit into real life. No waiting rooms, no commute, no unnecessary stress.
It’s not right for every situation, so we’ll decide together if it fits your needs.
Do you accept insurance?
Yes, I accept insurance with the following plans:
- UPMC Health Plan
- Aetna
- Cigna and EAP plans
- United Healthcare/Optum and EAP plans
- Geisinger
- Highmark and Highmark Medicare
- Independence Blue Cross
- VA Community Care Network
- Carelon
- Blue Cross Blue Shield
- Curative
- Decent
- Evry Health
- Lucet
- Sidecar Health
- Sutter EAP
- USC
- Brighton
If I’m out-of-network, I can provide a superbill for potential reimbursement. Coverage varies by plan, so you’ll want to check with your insurance first. Please note that I do not accept Medicaid plans at this time.
I also partner with reputable telehealth companies to help process insurance claims.
This allows billing to be handled smoothly, quickly, and with less stress on both of us.
If you’re using insurance and you receive access to an additional portal, please know this is normal — it simply connects you with a professional billing team who can assist with questions or paperwork. It is not a scam or a third-party trying to sell you something.
Self-pay is also available if you prefer not to use insurance.